Active Issues & Open Cases Widget
Julian Ares
Last Update 3 个月前
Active Issues Widget: The Active Issues widget connects you directly to our support team. Click "Request Service" to quickly submit a support ticket.
Open Cases Widget: The Open Cases widget offers real-time updates on your existing cases. Expand any case to view detailed information and a visual status indicator to keep track of the resolution process.
Need to report an issue with a specific charger? If it doesn't appear on the 'Active Issues' tab, go to the top of the charger's detail page and select 'Request Service'.
For more details on requesting service, see the 'Requesting Service on a Charger' section of this guide.