InControl™ User & Troubleshooting Guide (Customer Portal)
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Dashboard Overview
14

Dashboard Overview

Last Update منذ شهرين
The InControl dashboard is meant to be customizable and reflective of your needs as a user. Your dashboard provides quick and easy insights into your vehicles and chargers
Julian Ares
Customizing Your Dashboard
Last Update منذ ٩ أشهر
Account Statistics Widget
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Assets Widget
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Active Issues & Open Cases Widget
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Recent Sessions Widget
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Chargers Widget
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Charger Location Widget
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Vehicles Widget
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Site Consumption Widget
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Uptime Widget
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Other Categories

Introduction to InControl
1 article and other
Last Update منذ ٩ أشهر
Getting Started
Welcome to the InControl™ Charge Management System (CMS), your comprehensive solution for managing your electric vehicle charging operations. We are excited to support you in harnessing its full potential in driving value for your business. This User Guide is structured to keep the spotlight on resolving the issues you may face, offering step-by-step instructions and insights into your software’s capabilities.
7 articles and other
Last Update منذ شهرين
Account Management
Account management on InControl involves overseeing and maintaining user accounts, sites, updates, and access controls allowing for a seamless operation.
2 articles and other
Last Update منذ ٦ أشهر
User Management
InControl allows administrators to create, modify, and assign roles to users, ensuring proper access control and permissions. Roles define the level of access and functionality available to each user, helping maintain security, streamline workflows, and ensure that users only interact with the features relevant to their responsibilities.
5 articles and other
Last Update منذ ٢١ يومًا
Managing Notifications
Not getting notifications for charger issues or alerts? InControl provides email notifications based on specific events to ensure that you are always informed about issues that arise.
6 articles and other
Last Update منذ ٣ أشهر
Requesting Service & Support
4 articles and other
Last Update منذ ٣ أشهر
Chargers
InControl empowers you to monitor , control, and optimize your EV charging infrastructure. Offering real-time visibility into charging sessions, you can track energy consumption, costs, and statues across all of your operation.
24 articles and other
Last Update منذ ٤ أيام
Charger Access & Authorization Policies
Authorization policies help you manage who can use your chargers and how they get access.
10 articles and other
Last Update منذ ٣ أشهر
Depot View
Depot View gives you a comprehensive overview of your site and assets, allowing you to monitor all charging sessions in one place with real-time updates on charger statuses, including availability.
3 articles and other
Last Update منذ ٣ أشهر
Smart Charging
Smart Charging provides you with more sophisticated ways to automate charger control logic. Within Smart Charging, we provide features familiar to load management users, such as Power Limits and Inoperative charger policies. We also provide Lifecycle Rules that provide for automations designed to save you money, guarantee successful charging sessions, manage battery conditioning, and provide charging schedules.
5 articles and other
Last Update منذ شهرين
Vehicles
9 articles and other
Last Update منذ ٥ أشهر