InControl™ User Guide | Charger Details Page

Charger Details Page

Julian Ares

Last Update 24 hari yang lalu

The Charger Details Page provides a high-level view of an individual charger, including its status, activity, and service information. This page helps you monitor performance, review past data, and access tools for managing or maintaining the charger as needed.

Charger Details Page Overview

The Charger Details page is brown down into several sections, each offering specific tools or insights. Use the image above as reference when reviewing the descriptions below.

1. Charger Header

This section displays the charger’s name and location, along with quick-action buttons that let you manage the unit directly. You can reset the charger, edit charger information, or request service if the charger is down or experiencing issues.

2. Connectors pane

Displays all available connectors for the charger, including status, live charging data, and the ability to stop a charging session or adjust settings such as the State of Charge (SoC) target.

3. Charger Information

Provides technical details such as charger model, serial number, hardware version, site location, and power capacity. Tabs may include additional details like advanced settings and photos of the unit.

4. Service Plans

Shows active service plans and warranty information for the charger. You can view preventive maintenance schedules, upcoming service timelines, and plan coverage.

Session Data & Reporting

At the bottom of the Charger Details Page, you’ll find the reporting section, which provides access to detailed logs and activity records for the selected charger—such as session history, status changes, service cases, and more.

Use the available filters to narrow down results, customize visible data with the Manage Columns option, or export information for reporting and analysis.

👉 Learn how to use Reports & Logs

Was this article helpful?

0 out of 0 liked this article

Still need help? Message Us