How Do I Know if a Charger is Communicating (Data Link Status)

Julian Ares

Last Update 5 ay önce

These statuses relate to whether the charger is communicating with InControl properly. 


Connected: There is an active connection between the charger and InControl.

Lost Connection: The charger has not communicated for a duration of 5 to 30 minutes

Disconnected (Out of Network): No Communication from the charger for more than 30 minutes.


Data Link Status Overall StatusAs shown on Map PinsAs shown in DashboardAs shown in Reporting
Connected Uses Overall StatusUses Overall StatusUses Overall StatusUses Overall Status
Lost ConnectionUses Overall StatusUses Overall StatusUses Overall StatusUses Overall Status; OCPP status shows "unknown"
Disconnected
(Out of Network)
Out of NetworkGrey PinsOut of NetworkCharger shows "?"; OCPP status is "Unknown"

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