FAQ

Account management on InControl involves overseeing and maintaining user accounts, sites, updates, and access controls allowing for a seamless operation.

InControl allows administrators to create, modify, and assign roles to users, ensuring proper access control and permissions. Roles define the level of access and functionality available to each user, helping maintain security, streamline workflows, and ensure that users only interact with the features relevant to their responsibilities.

Not getting notifications for charger issues or alerts? InControl provides email notifications based on specific events to ensure that you are always informed about issues that arise.

The InControl dashboard is meant to be customizable and reflective of your needs as a user. Your dashboard provides quick and easy insights into your vehicles and chargers

InControl empowers you to monitor , control, and optimize your EV charging infrastructure. Offering real-time visibility into charging sessions, you can track energy consumption, costs, and statues across all of your operation.

Authorization policies help you manage who can use your chargers and how they get access.

Depot View gives you a comprehensive overview of your site and assets, allowing you to monitor all charging sessions in one place with real-time updates on charger statuses, including availability.

Smart Charging provides you with more sophisticated ways to automate charger control logic. Within Smart Charging, we provide features familiar to load management users, such as Power Limits and Inoperative charger policies. We also provide Lifecycle Rules that provide for automations designed to save you money, guarantee successful charging sessions, manage battery conditioning, and provide charging schedules.