Welcome to the InControl™ Charge Management System (CMS), your comprehensive solution for managing your electric vehicle charging operations. We are excited to support you in harnessing its full potential in driving value for your business. This User Guide is structured to keep the spotlight on resolving the issues you may face, offering step-by-step instructions and insights into your software’s capabilities.

Account management on InControl involves overseeing and maintaining user accounts, sites, updates, and access controls allowing for a seamless operation.

InControl allows administrators to create, modify, and assign roles to users, ensuring proper access control and permissions. Roles define the level of access and functionality available to each user, helping maintain security, streamline workflows, and ensure that users only interact with the features relevant to their responsibilities.

Not getting notifications for charger issues or alerts? InControl provides email notifications based on specific events to ensure that you are always informed about issues that arise.

The InControl dashboard is meant to be customizable and reflective of your needs as a user. Your dashboard provides quick and easy insights into your vehicles and chargers

InControl empowers you to monitor , control, and optimize your EV charging infrastructure. Offering real-time visibility into charging sessions, you can track energy consumption, costs, and statues across all of your operation.

Authorization policies help you manage who can use your chargers and how they get access.

Depot View gives you a comprehensive overview of your site and assets, allowing you to monitor all charging sessions in one place with real-time updates on charger statuses, including availability.

Smart Charging provides you with more sophisticated ways to automate charger control logic. Within Smart Charging, we provide features familiar to load management users, such as Power Limits and Inoperative charger policies. We also provide Lifecycle Rules that provide for automations designed to save you money, guarantee successful charging sessions, manage battery conditioning, and provide charging schedules.

Our utility rates feature empowers you to easily estimate and plan your energy costs. By providing insights into your electricity usage, you can make informed decisions, optimize savings, and efficiently manage your fleet’s charging needs. We do not provide any representation or warranty regarding decisions made based on these estimates.

InControl provides robust data insights tailored for various scenarios, including LCFS credit reporting, grant submissions, maintenance diagnostics and more! Access a wide range of reporting tools to support your specific requirements.

This section will provide essential resources for operating and troubleshooting chargers, offering practical insights to enhance your understanding and integration of hardware with our software.